Privacy Policy

Last updated: July 29, 2026

Killshift Customs ("Killshift Customs," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

Contact Information

Killshift Customs

Email: support@killshiftcustoms.com

Website: www.killshiftcustoms.com

Information We Collect

We may collect the following information when you use our website:

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment providers)
Order history
Customer support communications
Device information
Browser information
IP address
Location information derived from your IP address
Marketing preferences
Wishlist and shopping cart activity
Website usage information collected through cookies and analytics technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Verify and prevent fraudulent transactions
Send shipping confirmations and order updates
Improve our products and website
Personalize your shopping experience
Analyze website traffic and performance
Respond to inquiries
Comply with legal obligations
Send promotional emails and SMS messages if you have provided your consent

Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyze visitor behavior
Measure advertising effectiveness
Personalize marketing content

You may disable certain cookies through your browser settings. Essential cookies required for website functionality cannot be disabled.

Marketing Communications

If you subscribe to our newsletter or SMS program, you may receive:

Product launches
Promotions
Restock notifications
Cart reminders
Order updates
Marketing offers

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by replying STOP to our SMS messages where available.

Third-Party Services

We work with trusted third-party providers that help operate our business. These providers may process personal information on our behalf.

Examples include:

Shopify

Our online store is hosted on Shopify Inc., which securely stores your information and processes online orders.

Payment Providers

Depending on your selected payment method, payments may be processed by:

Shopify Payments
PayPal
Shop Pay
Apple Pay
Google Pay
Major credit card processors

Killshift Customs does not store your complete credit card information.

Analytics

We may use services including:

Google Analytics
Google Tag Manager

These services help us understand website traffic and improve user experience.

Advertising Platforms

We may use:

Meta (Facebook & Instagram)
Google Ads
TikTok Ads

These platforms may use cookies and similar technologies to measure advertising performance and personalize advertisements.

Email & SMS Marketing

We may use Klaviyo or similar marketing platforms to manage:

Email newsletters
SMS marketing
Customer segmentation
Automated marketing campaigns

Your consent status may be shared only with providers necessary to deliver these communications.

Shipping Providers

To fulfill your orders, we may share necessary shipping information with carriers including:

Canada Post
UPS
FedEx
DHL
USPS
Purolator
GLS
Other logistics partners when applicable

Only the information required to deliver your order is shared.

Fraud Prevention

We may collect and analyze certain information to:

Detect fraudulent transactions
Prevent unauthorized purchases
Protect customer accounts
Maintain website security

Location Information

We may collect general location information from:

Your IP address
Your shipping address
Your billing address

This information may be used to:

Display localized content
Calculate shipping
Detect fraud
Comply with legal requirements
Improve our services

We do not continuously track your physical location.

Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our policies

Data Security

We use commercially reasonable security measures to protect your information.

While no online transmission can be guaranteed 100% secure, we take appropriate technical and organizational measures to safeguard your data.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw marketing consent
Request a copy of your data
File a complaint with the applicable privacy authority

Requests may be submitted by contacting us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

International Customers

If you access our website from outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate.

By using our website, you consent to these transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will always be available on this page with a revised "Last updated" date.

Continued use of our website after changes have been published constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: