Shipping & Handling Policy

At Killshift Customs, we work hard to process and ship your order as quickly as possible.

Order Processing

Most in-stock orders are processed within 1 to 3 business days after your order is placed.

During product launches, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation by email or SMS (if you opted in) containing your tracking number.

Shipping Carriers

We ship using trusted carriers, including:

UPS
Purolator
Canada Post
FedEx
DHL (for select international destinations)

The available shipping methods displayed at checkout may vary depending on your location and the products ordered.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Canada

Typically 2 to 7 business days

United States

Typically 3 to 7 business days

International

Typically 7 to 21 business days, depending on the destination and customs processing.

Please note that these delivery times are estimates only and are not guaranteed.

Special Order & Backordered Products

Some products, including certain custom-made or manufacturer-built items, may require additional production time before shipping.

If your order contains a special-order or backordered item, the estimated lead time will be displayed on the product page whenever possible or communicated to you after your purchase.

Shipping Delays

Killshift Customs is not responsible for shipping delays caused by:

Weather conditions
Customs inspections
Carrier delays
Government actions
Natural disasters
Holidays
Events beyond our reasonable control

Tracking

Once your package has shipped, you can track your order using the tracking number provided in your shipping confirmation email or SMS.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, additional shipping charges may apply if the package must be reshipped.

Killshift Customs is not responsible for delays or lost packages resulting from incorrect shipping information supplied by the customer

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